At CozyGiftAura, operated by Hai Ha LLC, we want you to shop with confidence. This statement explains what you can expect from the products we sell on cozygiftaura.com, where our designs come from, and how we protect the intellectual property rights of others.
1. What We Sell
CozyGiftAura sells graphic T-shirts with pet-themed designs for people who love their dogs, cats, and other companions. Every product is made to order: it is printed and prepared by our production partners only after you place your order.
We are an independent store. Our products are not counterfeit, replica, or “knock-off” versions of any other company’s goods.
2. Our Designs
The artwork and text on our products come from one of the following sources:
- Original designs created by us or by designers working for us.
- Licensed artwork, such as graphics, fonts, and illustrations that we have purchased or obtained under a license that permits commercial use on apparel.
We keep records of our design sources and licenses, and we review designs before listing them for sale.
3. What We Do Not Sell
We do not sell, and we do not allow on our Site:
- Products bearing the names, logos, characters, slogans, or artwork of brands, studios, sports teams, musicians, entertainers, or other third parties without a proper license.
- Counterfeit or unauthorized replicas of branded goods.
- Designs that copy another artist’s work without permission.
- Products that falsely suggest endorsement by, or affiliation with, any person, company, or organization.
4. No Affiliation or Endorsement
CozyGiftAura is not affiliated with, sponsored by, or endorsed by any third-party brand, celebrity, or organization. Any generic references to animal breeds, species, or common phrases are used only to describe the subject of a design. Any third-party names or trademarks mentioned on the Site belong to their respective owners and are used for identification only.
5. Product Descriptions and Images
We strive to describe our products accurately, including materials, sizing, and print details. Product images are mockups that illustrate how the finished design will look. Because items are printed to order, slight variations in color, print placement, and fabric may occur between the image and the finished product. We do not use fake reviews, false endorsements, or misleading claims about our products.
6. Quality and Defects
Each order is checked for visible printing or production defects before it ships. If you receive an item that is defective, damaged, or not what you ordered, please see our Returns & Refunds Policy for how we will make it right.
7. Reporting Intellectual Property Concerns
If you are a rights holder and believe a product on our Site infringes your copyright, trademark, or other rights, please notify us:
- For copyright concerns, follow the steps in our DMCA Policy.
- For trademark or other concerns, email [email protected] with your contact details, a description of your rights, and the exact URL of the product at issue.
We review every report promptly. When a claim is valid, we remove the product from sale and stop production of it.
8. Customer Reports
If you believe an item you received is not consistent with this statement, or if you have a question about a design’s origin, please contact us and we will look into it.
9. Contact Us
CozyGiftAura (operated by Hai Ha LLC)
309 W 19th St, Pueblo, CO 81003, United States
Phone: +1 (719) 512-8189
Email: [email protected]